Please review and sign the agreement for your selected service
before submitting your appointment request.
By requesting, scheduling, or paying for Drug Testing Collection Services through All In One Solutions LLC, you acknowledge that you have read, understood, and agree to the following terms and conditions.
Section 1 – Services Provided
All In One Solutions LLC provides professional drug testing specimen collection services.
Services may include:
Urine Drug Test Collection
Saliva (Oral Fluid) Drug Test Collection
Instant (Rapid) Drug Testing, when selected
DOT and Non-DOT Collections (when available)
Employer Drug Testing
Individual Drug Testing
Court-Ordered Drug Testing (when available)
Chain-of-Custody Collections
Laboratory Specimen Collection and Shipment
Client Portal updates and secure communication
Services provided depend on the package selected.
Section 2 – Collection Services Only
All In One Solutions LLC is a specimen collection agency.
Our role is to properly collect, document, and, when applicable, ship specimens according to established collection procedures.
We are NOT:
A drug testing laboratory.
A medical provider.
A physician's office.
A healthcare facility.
A Medical Review Officer (MRO).
IMPORTANT NOTICE
Although All In One Solutions LLC may perform instant (rapid) drug tests, we do not perform laboratory confirmation testing.
Some specimens must be submitted to an independent certified laboratory for additional analysis.
This may occur when, for example:
An instant test produces a non-negative result.
An instant test result is inconclusive, invalid, or unable to be interpreted.
The client or requesting agency requires laboratory confirmation.
Chain-of-custody or legal testing requires laboratory analysis.
Additional testing is requested by the employer, court, or requesting party.
The laboratory—not All In One Solutions LLC—is responsible for:
Laboratory analysis.
Confirmation testing.
Final laboratory reports.
Laboratory processing times.
Medical Review Officer (MRO) review, when applicable.
Section 3 – Instant Drug Testing
The client understands that:
Instant drug tests provide preliminary screening results only.
Preliminary results are not considered confirmed laboratory results.
A non-negative, inconclusive, invalid, or questionable result may require laboratory confirmation.
Laboratory confirmation may take additional time.
Section 4 – Laboratory Testing
The client understands that:
Some specimens must be shipped to a certified laboratory.
Laboratory processing times vary.
Additional specimens may be requested if necessary.
Laboratory delays are outside the control of All In One Solutions LLC.
Final confirmed results are determined solely by the laboratory and, when applicable, the Medical Review Officer (MRO).
All In One Solutions LLC cannot guarantee laboratory turnaround times or final test outcomes.
Section 5 – Client Responsibilities
The client agrees to:
Present valid government-issued identification when required.
Provide accurate personal information.
Follow all collection instructions.
Cooperate during the specimen collection process.
Comply with chain-of-custody requirements when applicable.
The client certifies that all information provided is accurate to the best of their knowledge.
Section 6 – Specimen Collection
The client understands that:
Specimens will be collected using approved collection procedures.
Chain-of-custody procedures will be followed when required.
Specimens may be rejected by the laboratory if collection requirements are not met or if the sample is insufficient or compromised.
A recollection may be required if requested by the laboratory or testing authority.
Section 7 – Fees & Payment
Payment may be required before services begin.
Additional fees may apply for:
Mobile collection services
Additional participants
After-hours appointments
Chain-of-custody collections
Laboratory confirmation testing
Shipping and handling
Recollections
Expedited laboratory services (when available)
Section 8 – Cancellation & Refund Policy
Appointments may be canceled before collection begins.
Once specimen collection has started or a specimen has been shipped to the laboratory, service fees become earned.
Refunds will not be issued because:
The client changes their mind after collection.
The laboratory requires additional testing.
Laboratory processing takes longer than expected.
The client fails to appear for the appointment.
A recollection is required due to specimen quality.
The client provides incorrect information.
If All In One Solutions LLC makes a specimen collection error, reasonable efforts will be made to correct the issue whenever possible.
Section 9 – Confidentiality
All client information and testing records will be handled confidentially.
Information will only be disclosed:
To the requesting employer or agency.
To the testing laboratory.
To the Medical Review Officer (when applicable).
As required by law.
With the client's written authorization.
Reasonable safeguards will be used to protect confidential information.
Section 10 – Limitation of Liability
All In One Solutions LLC is responsible only for proper specimen collection and handling.
We are not responsible for:
Laboratory testing procedures.
Laboratory confirmation results.
Medical Review Officer decisions.
Laboratory processing delays.
Employment decisions.
Court decisions.
Probation or parole decisions.
Medical advice.
Interpretation of laboratory findings.
Section 11 – Communication
The client authorizes All In One Solutions LLC to communicate regarding testing through:
Client Portal
Email
Telephone
Text Message (if provided)
Updates may include:
Appointment Scheduled
Specimen Collected
Instant Test Completed (if applicable)
Specimen Sent to Laboratory
Laboratory Received Specimen
Additional Information Needed
Results Available (when authorized)
Case Closed
Section 12 – Acknowledgment
By selecting "I Agree" and requesting Drug Testing Collection Services, I certify that:
I have read and understand this agreement.
I understand that All In One Solutions LLC is a specimen collection agency and not the testing laboratory.
I understand that instant drug tests are preliminary screening tests only.
I understand that non-negative, inconclusive, invalid, or otherwise questionable results may require laboratory confirmation.
I understand that laboratory processing times and final confirmed results are outside the control of All In One Solutions LLC.
I understand and agree to the Cancellation and No Refund Policy.
I certify that the information I provide is complete and accurate.
I authorize All In One Solutions LLC to collect, handle, and submit my specimen for testing as requested.
