Please review and sign the agreement for your selected service
before submitting your appointment request.
By requesting, scheduling, or paying for Apostille services through All In One Solutions LLC, you acknowledge that you have read, understood, and agree to the following terms and conditions.
Section 1 – Services Provided
All In One Solutions LLC provides professional Apostille document assistance and processing services.
Services may include:
Apostille document review
Document preparation assistance
Submission to the appropriate government agency
Retrieval of completed Apostille documents
Document return by pickup, mail, or shipping (when selected)
Client Portal case tracking and status updates
Expedited processing services (when available)
All services are performed in accordance with applicable state and federal requirements.
Section 2 – Understanding Apostille Services
The client understands that an Apostille certifies the authenticity of a public official's signature for use in countries that are members of the Hague Apostille Convention.
All In One Solutions LLC is not the government agency that issues Apostilles.
Final approval or rejection is determined solely by the appropriate government authority.
Section 3 – Client Responsibilities
The client agrees to:
Provide original documents when required.
Submit accurate, complete, and legible documents.
Ensure documents are eligible for Apostille processing.
Verify the destination country where the documents will be used.
Provide accurate contact and shipping information.
Respond promptly if additional documentation is requested.
The client understands that incomplete or incorrect documents may delay processing or result in rejection.
Section 4 – Processing Times
Estimated processing times are provided as a courtesy only.
The client understands that processing times may vary due to:
Government processing delays
Holidays
High application volume
Mail or shipping delays
Agency staffing
Requests for additional documentation
All In One Solutions LLC cannot guarantee completion by a specific date unless expressly agreed to in writing.
Section 5 – Government Approval
The client understands that:
Government agencies determine whether an Apostille will be issued.
All In One Solutions LLC cannot guarantee approval.
Additional documentation may be requested by the issuing authority.
Documents may be rejected if they do not meet legal requirements.
Payment is for document preparation, handling, processing assistance, and related services—not a guarantee that an Apostille will be issued.
Section 6 – Shipping & Delivery
If shipping services are selected:
Shipping charges are the client's responsibility unless otherwise included in the purchased service.
Tracking information will be provided when available.
All In One Solutions LLC is not responsible for delays caused by postal carriers or shipping companies after documents have been released for delivery.
Clients are responsible for providing an accurate mailing address.
Section 7 – Fees & Payment
Payment may be required before processing begins.
Additional fees may apply for:
Rush processing
Additional documents
International shipping
Overnight shipping
Return shipping
Printing or copying
Additional government filing fees
Document corrections requested after submission
Government filing fees are separate unless specifically included in the selected service package.
Section 8 – Cancellation & Refund Policy
Cancellation requests may be considered only if processing has not begun.
Once document review, preparation, submission, mailing, or government processing has started, service fees become earned.
Refunds will not be issued because:
A government agency rejects a document.
The client submits incorrect or incomplete documents.
The destination country changes.
Government processing takes longer than expected.
The client changes their mind after processing has begun.
Additional documentation is required by the issuing authority.
If All In One Solutions LLC makes an administrative error, reasonable efforts will be made to correct the issue at no additional service charge whenever possible.
Section 9 – Confidentiality
All client documents and personal information will be handled confidentially.
Information will only be disclosed:
To government agencies as necessary to complete the requested service.
As required by law.
With the client's written authorization.
Reasonable safeguards will be used to protect confidential information throughout the Apostille process.
Section 10 – Limitation of Liability
All In One Solutions LLC is responsible only for providing professional Apostille assistance services.
We are not responsible for:
Government approval decisions.
Government processing times.
Mail or shipping delays.
Lost packages after delivery to the shipping carrier.
Errors contained within the original client documents.
Delays caused by incomplete or inaccurate client information.
Section 11 – Communication
The client authorizes All In One Solutions LLC to communicate regarding the Apostille request through:
Client Portal
Email
Telephone
Text Message (if provided)
Updates may include:
Documents Received
Documents Under Review
Submitted to Government Agency
Additional Information Needed
Apostille Completed
Documents Returned
Case Closed
Section 12 – Acknowledgment
By selecting "I Agree" and requesting Apostille services, I certify that:
I have read and understand this agreement.
I understand that All In One Solutions LLC is not the government agency that issues Apostilles.
I understand that approval is determined solely by the appropriate government authority.
I understand that processing times are estimates and cannot be guaranteed.
I understand and agree to the Cancellation and No Refund Policy.
I certify that the information and documents I provide are accurate to the best of my knowledge.
I authorize All In One Solutions LLC to process my Apostille request in accordance with applicable laws.
